FAQs

Frequently Barked Questions

When Will I Receive My Order?

Orders are shipped out directly from our domestic warehouse and we will do everything we can to get you your order as fast as they can!

Please allow 3-5 business days for your order to arrive. Other countries can take 1-6 weeks (varies from product to product) due to distance traveling and customs.

Please note, that due to COVID-19 and the other world events, shipping/supply delays can occur..

How Much Is Shipping?

Shipping costs vary depending on weight of item and shipping location.

Can I Receive A Refund?

Refunds can only be processed within 30 days of the purchase.

Products can only be returned if they are still in their original condition and packaging(without dog hair). Used products or products damaged by the customer will not be eligible for a refund.

Can I Exchange An Item?

Exchanges can be made on a case by case scenario. As long as the item is not damaged, stained or altered in any way, most items can be exchanged within 30 days of purchase. Email prawda@prawdascloset.com

Sizing Questions

General Guidelines

Dog breeds come in a variety of sizes and shapes. We’re here to help you find the best sizes for your pup.

Please note that the Medium size of 1 item may not match the Medium size of another item. Please, carefully follow our general sizing chart to select the right fit for your dog.

Also, please keep in mind to leave some space while measuring to fit your dog comfortably.

How To Measure Your Dog?

Please precisely measure your dog’s neck, chest and length.

NECK: Measure around the neck, allowing space for a comfortable fit.

CHEST GIRTH: measure around the widest part of the body, right behind the front legs.

BACK LENGTH: measure the back length from the base of the neck to the base of the tail.


Please refer to the Sizing Guide Found Here
Just added to your wishlist:
My Wishlist
You've just added this product to the cart:
Go to cart page